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1. Introduction
Welcome to Vivid Lash Studio. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vividlashstudio.ca/. By using our website or services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and appointment details.
- Payment Information: If you book services online, we may collect payment details through a secure third-party processor.
- Usage Data: IP address, browser type, and interactions with our website.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including lash services, facial service, brows, waxing, hair treatments, haircuts, and coloring.
- To communicate with you regarding appointments, inquiries, and customer support.
- To send promotional offers, updates, and newsletters (you can opt-out anytime).
- To improve our website and services through analytics and customer feedback.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- With service providers who assist in website operations, bookings, and payment processing.
- If required by law or to protect our rights and customers.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We may use cookies to enhance your experience on our website. You can control cookie settings through your browser.
7. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at apreet@vividlashstudio.ca.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Vivid Lash Studio
Address: 763 Dunn Ave, Hamilton, Ontario, Canada
Phone: +1(905) 531-0854
Email: apreet@vividlashstudio.ca